The remarkable thing about man...
The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
Management of an industrial co...
Management of an industrial company must be giving targets to the engineers constantly; that may be the most important job management has in dealing with its engineers.
The most important mission for...
The most important mission for a Japanese manager is to develop a healthy relationship with his employees, to create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
More people are interested in ...
More people are interested in trying to shuffle paper assets around than building lasting assets by producing real goods.
Executives of the company must...
Executives of the company must have the necessary qualities to direct the personnel by showing them the way to do things.
We want to keep the company he...
We want to keep the company healthy and its employees happy, and we want to keep them on the job and productive.
I established the rule that on...
I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
I believe one of the reasons w...
I believe one of the reasons we went through such a remarkable growth period was that we had this atmosphere of free discussion.
I have always made it a point ...
I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
Of course we have to make a pr...
Of course we have to make a profit, but we have to make a profit over the long haul, not just the short term, and that means we must keep investing in research and development - it has run consistently about 6 percent of sales at Sony - and in service.
Advertising and promotion alon...
Advertising and promotion alone will not sustain a bad product or a product that is not right for the times.
My solution to the problem of ...
My solution to the problem of unleashing creativity is always to set up a target. The best example of this was the Apollo project in the United States.
The "patron saint" of Japanese...
The "patron saint" of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
(Japanese Government believes ...
(Japanese Government believes that if you have a big laboratory with all the latest equipment and good funding it will automatically lead to creativity. It doesn't work that way.
without an organisation that c...
without an organisation that can work together, sometimes over a very long period, it's difficult to see new projects to fruition.
While the United States has be...
While the United States has been busy creating lawyers, we have been busier creating engineers.
I often say to my assistants, ...
I often say to my assistants, "Never trust anybody," but what I mean is that you should never trust someone else to do a job exactly the way you would want it done.
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