A system support specialist's life is a sorry one. The only advantage he has over ER doctors is that malpractice suits are rare. On the other hand, ER doctors never have to deal with patients installing new versions of their own innards! Dick Maliska Imagine if every Thursday your shoes exploded if you tied them the usual way. This happens to us all the time with computers, and nobody thinks of complaining. ЂўJeff Raskin Applying computer technology is simply finding the right wrench to pound in the cor