Flexible people are rare. Organizations discourage flexibility by rewarding performance rather than development. Many organizations train people without developing them, or expect society at large to pay the price of development. These organizations may be penny-wise and pound-foolish. Organizations have to develop people in order to have promotable 'raw material' that can be trained later on. The cost of training people who reject change and are defensive about their deficiencies is many times more expensive than the cost of development. Developing human resources is inexpensive as compared with the costs of turnover, the costs of repetitive training, and the costs of lowered morale.